Privacy Policy – AuLegalDocs

Last updated: 23/08/2025

AuLegalDocs (ABN 33 659 785 538) ("AuLegalDocs", "we", "our" or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and protect your personal information when you use our website and services. We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Information We Collect

Personal Information

We collect personal information you provide directly to us, including:

• Name and email address when you create an account
• Payment details when you make purchases (processed securely by Stripe — we do not store card details)
• Contact preferences and communication history
• Support requests and correspondence

Automatic Information

When you visit our site, we automatically collect:

• IP address, browser type and device details
• Pages visited, time spent, and referring website
• Search terms used to find our site
• Screen resolution and usage patterns

How We Use Your Information

We use your personal information to:

• Process your orders and deliver purchased templates
• Manage your account and order history
• Send updates and important information about your purchases
• Provide customer support and respond to enquiries
• Improve our website, services, and customer experience
• Comply with our legal obligations
• Send marketing communications if you have opted in (you may unsubscribe at any time)

Information Sharing

We do not sell or rent your personal information. We may share it with trusted third parties only where necessary:

• Stripe (payment processing)
• Email service providers (to send transactional or marketing emails, with your consent)
• Analytics providers such as Google Analytics (to improve our services)
• Regulatory or legal authorities if required by law

Some of these providers are located outside Australia, including in the United States. When we share information overseas, we take reasonable steps to ensure those providers comply with privacy protections consistent with the APPs.

Data Security

We take reasonable steps to protect your personal information, including:

• SSL encryption of data in transit
• Secure servers and restricted database access
• Regular security monitoring and updates
• Access controls and authentication measures

However, no method of transmission or storage is completely secure. We cannot guarantee absolute security of your information.

Cookies and Tracking

We use cookies and similar technologies to improve your experience. These may be used to:

• Keep you logged in
• Remember preferences
• Analyse site traffic via Google Analytics

You can control or disable cookies in your browser settings. Note that some features of our site may not function correctly without cookies.

Your Rights

Under the Privacy Act 1988 (Cth) and APPs, you have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your data, subject to legal and operational requirements
• Withdraw consent to receive marketing communications
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe we have mishandled your personal information

Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be effective when posted on our website, with the "Last updated" date adjusted accordingly.

Contact Us

For questions, requests or complaints regarding this Privacy Policy, please contact us: